Data Protection Policy

1ixbet Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy clearly explains how your personal data is collected, used, and protected at 1ixbet. Your trust is our most valued asset.

Last Updated: January 2026

📌 Quick Summary: 1ixbet takes your privacy seriously. We never sell your data to third parties. By reading this policy, you'll understand exactly what information we collect and why.

Our Core Privacy Principles

🔒

SSL Encryption

Every transaction and data exchange is secured with 256-bit SSL encryption. No third party can access or read this information.

Maximum Security
🚫

Data Is Never Sold

1ixbet never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Zero Data Selling
👁️

Transparency

What we keep, why we keep it, and for how long — it's all laid out clearly in this policy. No hidden terms.

Fully Transparent

Your Control

You can request to view, correct, or delete your data at any time. Your data belongs to you.

User Controls
🛡️

Cybersecurity

Your account and data are kept secure at all times through modern firewalls, data monitoring, and regular security audits.

24/7 Monitoring
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Regular Updates

Our privacy policy is updated regularly to keep pace with changes in law and technology. You will be informed of any updates.

Always Up to Date

1Who This Privacy Policy Applies To

This Privacy Policy applies to all users of the 1ixbet.net website and its associated mobile applications. By using the site, creating an account, or accessing any of our services, you are considered to have agreed to this Privacy Policy.

We believe every user's personal data belongs to them. 1ixbet is simply its guardian, not its owner. That's why we always aim to collect only the minimum data necessary, for clearly defined purposes.

ℹ️ Good to know: This policy may be updated at any time. For significant changes, you will be notified in advance at your registered email address.

2What Information We Collect

1ixbet only collects the information necessary to provide its services. We have no interest in data we don't need.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Verification & Support
Financial Information Payment methods, transaction history Payment Processing & Fraud Prevention
Technical Data IP address, browser, and device information Security & Service Improvement
Usage Data Betting history, gaming patterns Responsible Gaming & Personalised Service
Cookie Information Session data, saved preferences Site Performance Improvement

We never store your password or full payment card number. Payment details are always processed in encrypted form through secure third-party payment gateways.

3How We Collect Your Information

1ixbet collects information in several ways. Below is a detailed breakdown of each method:

1

Information You Provide Directly

Information you provide when filling out the registration form, submitting KYC documents, contacting support, or making a payment.

2

Automatically Collected Data

Your device, browser, IP address, and usage patterns are automatically logged while you browse the site.

3

Cookies & Tracking

Cookies are used to improve your experience on the site. You can manage cookie settings through your browser.

4

Third-Party Verification

Data may be verified through trusted third parties for identity verification (KYC) and fraud prevention purposes.

4How Your Data Is Used

1ixbet uses collected information only for specific, legitimate purposes. Each use case is clearly outlined below:

  • Account Management: For registration, login, password reset, and account security.
  • Payment Processing: To securely process deposits and withdrawals and maintain a record of all transactions.
  • KYC Verification: To verify age and identity, and to prevent money laundering.
  • Customer Service: To resolve your issues, handle complaints, and respond to your feedback.
  • Responsible Gaming: To identify unusual gaming patterns and provide timely support.
  • Security: To prevent fraud, hacking, and account misuse.
  • Legal Obligations: To comply with regulatory authority directives and assist in lawful investigations.
  • Service Improvement: To analyze usage patterns and improve your experience on the site.

✅ We never: Selling your information to advertising companies, sending unsolicited marketing emails, or sharing your data without your consent.

5Data Sharing & Third Parties

1ixbet may share data with trusted partners under limited circumstances. In every case, the protection of your information is fully ensured.

Circumstances under which your information may be shared:

  • Payment processors: Information required to process bKash, Nagad, bank, and card payments.
  • KYC Partner: Licensed verification agencies for identity checks.
  • Law Enforcement: Under a valid court order or government directive.
  • Fraud Prevention Agency: With industry bodies to prevent online gambling fraud.
  • Cloud service providers: For secure data storage, bound by strict confidentiality agreements.

In all cases above, strict confidentiality agreements are in place with third parties, and they are not permitted to use your information for any other purpose.

6Data Retention Period

1ixbet does not retain your data beyond what is necessary to provide the service. Where legal obligations apply, certain data may need to be kept for a specified period.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 5 years (as required by law)
KYC Documents 5 years
Customer support conversations 3 years
Cookies & Session Data Up to 1 year
Marketing Preferences Until consent is withdrawn

7Your Rights

As a 1ixbet user, you have a number of important rights regarding your data — and you can exercise them at any time.

Right to Access Your Data
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Withdraw Consent

To exercise these rights, support@1ixbet.netEmail us and we will do our best to respond within 30 days.

📌 Please Note: Some data may not be erasable due to legal obligations. In such cases, we will inform you with a clear explanation.

8Cookie Policy

1ixbet uses cookies primarily to ensure the site functions properly and to improve your experience. Cookies are small data files stored in your browser.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and security — the site cannot function properly without these.
  • Performance Cookies: To understand which parts of the site are used most — all data is anonymised.
  • Functional Cookies: To remember your language preference and other settings.

You can delete or block cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.

9Children's Privacy

1ixbet is intended for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

If you suspect a minor is using 1ixbet, please support@1ixbet.netto let us know.

10Contact & Complaints

For any privacy-related questions, complaints, or data requests, please get in touch with us:

  • Email: support@1ixbet.net
  • Subject Line: Write "Privacy Request" in the subject line
  • Response Time: Within 30 days at most
  • Live Chat: You can also reach us via 24/7 support

ℹ️ When submitting a request: Send your request from your registered email address for identity verification. Requests cannot be processed without proper verification.

Privacy FAQ

No, never. 1ixbet does not sell your personal data to any advertiser or third party. Data is used solely to provide services, maintain security, and meet legal obligations.

Even after account closure, certain data must be retained for up to 5 years for legal and regulatory reasons — particularly transaction records and KYC documents. Marketing preferences and related data, however, are deleted immediately.

Yes, completely safe. 1ixbet never stores your full card number or password. All payments are processed through licensed payment gateways using 256-bit SSL encryption.

Yes, at any time. Every marketing email includes an "Unsubscribe" link at the bottom. You can also opt out through your account settings or by contacting support.

Yes. For operational purposes, authorised 1ixbet staff may access betting history when necessary — this is essential for ensuring responsible gaming, preventing fraud, and resolving disputes. Your data is never visible to any outside party.

If significant changes are made, you will be notified in advance at your registered email address. You can also check the "Last Updated" date at the top of this page to see whether the policy has changed.

Play in a Safe Environment at 1ixbet

Your data is secure, your privacy is respected. Join now and experience Bangladesh's most trusted betting platform.

18+ only. Please gamble responsibly.

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